Fed: Telcos help customers avoid dialing up debt

AAP General News (Australia)
04-21-2006
Fed: Telcos help customers avoid dialing up debt

Internet providers and phone companies will have to offer customers ways to help them
avoid high bills .. under a new industry code.

And companies face tough fines if they don't introduce such programs.

The move comes after Communications Minister HELEN COONAN .. told telco chiefs the
government would consider more direct action if a code wasn't put in place soon.





Under the code .. registered by the Australian Communications and Media Authority ..

phone and internet companies must offer call barring .. caps on spending .. download limits
and pre-paid services to help customers manage their spending.

AAP RTV pjo/sw/cp/tm

KEYWORD: CREDIT (CANBERRA)

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